February 27, 2024

5 Questions to Ask Before Choosing an LMS

When you choose a learning management system for your business, you’ll be able to capitalize on numerous benefits. However, picking an LMS presents its unique difficulties. To implement a learning management system, you must first convince senior executives of its value.

Since a successful and efficient LMS increases productivity and ROI, it is worth the investment. So, think this choice out thoroughly. Your company needs a solution tailored to its specific mission; therefore, it’s important to think about this.

In the long process of finding a learning management system, your initial point of contact should be with a prospective provider. It’s important to get the answers to some key concerns about pricing and functionality before settling with an LMS provider. In addition, there are several other concerns you should clear before deciding on a learning management system. Let’s take a look at a few of them.

1.     What’s In The Pricing Plans?

The idea behind bundle pricing is to provide more reasonable options. Unfortunately, there are times when the setups are so intricate that they seem incomprehensible. There is probably a price range or tier that your LMS provider suggests. Discover its capabilities and evaluate them against your own set of intended outcomes.

Among the most important considerations are the volume of users, the types of operating systems supported, and the various levels of privacy offered. See if you can identify different types of departments, restrictions, and administrative roles. Don’t be shy about asking for a detailed price sheet that lays out the full scope of the bundle as well as the payment schedule and terms.

2.     Is After-Sales Support Available?

Due to their nature as mostly self-service DIY platforms, open-source applications provide limited technical support. In most cases, customer support for a cloud-based learning management system is much more attentive. The reality is that no two commercial learning management systems use the same software. So, it’s important to find out exactly what’s covered by their maintenance commitment.

using a learning management system

Find out if the LMS provider offers automated support or if tech support professionals are available. How comprehensive is their frequently asked questions section? How long does it take them to respond once you’ve brought up a problem? Can you get help from them if you don’t speak English? Such detailed inquiries will help you understand how good the support services are.

3.     How Often Does The Software Get Updated?

Questions before this were more pragmatic. You want to get into the nitty-gritty details now. Many learning management systems only allow a certain number of upgrades before requiring a new purchase. Beyond that point, upgrading will probably cost you money. Some providers, though, may charge you for upgrades right away.

Ask them how often they roll out updates and new versions of their LMS. You should know it right off the bat since you want to be prepared. If you want to know if they’re at the forefront of LMS innovation, you can also inquire about the newest trends and technology.

4.     Can It Be Personalized?

Canned software usually has basic customization options, like allowing you to insert your company logo, swap out the background, and alter the color scheme. Perhaps you can create your avatar or plan out your workout schedule. Then again, there are LMS options that provide you with the freedom to make your reports and put up unique training bundles for each of your staff.

LMS user

In some setups, you can select features using a drop-down menu and a little dragging and dropping. Some permit you to bring in components from elsewhere and build from scratch. Check the features of their content production toolkit and the level of technical expertise required to operate it.

5.     How Much Does It Cost?

A common blunder when choosing a learning management system is being overly concerned with retail costs. Taxes, extras, maintenance costs, and licenses/permits are usually not included. Find out if installation and training for the learning management system are included or if they must be purchased separately.

Can they provide you with references from current and previous customers? Find out how current users receive the LMS by asking for their feedback. Inquire as to why they stopped utilizing the product by trying to contact prior customers. You can learn more about the learning management system’s user experiences and customer experience by reading online reviews.

using a learning management system

If you are looking for a learning management system for your company, then Atrixware is the best option out there for you. Their Axis LMS is one of the best learning management systems out there and can be utilized by various industries. Contact them today to learn more about their learning management systems.